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Company Name: |
ACTWD (Acreative
Touch Web Design), Web Hosting For Idiots |
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Web Address |
www.actwd.com
www.actwdsitehosting.com
www.webhostingforidiots.com |
| Yes |
No |
Do I own my domain?
Yes |
| Yes |
No |
30 Day Money Back
Guarantee Yes |
| Yes |
No |
If I cancel after
the first 30 days, will I get a refund of the time I haven't used?
Yes, full refund of any money for any time you
haven't used
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If No what is the
policy: N/A
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| Yes |
No |
Are their penalties
if I go over my space? No we send a letter
asking if you need to upgrade. There is NO fee of any kind to upgrade an
account. If you are over space you do have the opportunity to remove your
files or increase your space without any type of penalty or extra charge! |
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If yes what are they
and how is it calculated:
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| Yes |
No |
Hidden Fees:
We have no hidden fees. All prices are as quoted on
our website |
| Yes |
No |
24 Hour Live
Support: Yes |
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| Yes |
No |
Email Support Only
No |
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If yes what is the
normal time I should expect an answer: usually 1-2
hours, frequently less that 30 minutes
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Have I tried it? How
long to get a response?: |
| Yes |
No |
Phone Support: Yes |
| Yes |
No |
Have I called to see
how long the hold time is? No Hold Time we hire
enough people to answer the phone |
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How long did I have
to hold until I get a representative: Immediate |
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What Kind of
Servers: Dual 1ghz processors |
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How Much Ram
1 Gig |
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How many sites per
machine: 500 |
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How long in
business: 4 1/2 years |
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Better Business
Bureau: Have I checked their file, do they have complaints? |
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http://search.bbb.org/national/results.html
ACTWD/Web Hosting For Idiots has never had a
complaint filed against us with the BBB and proudly display their
reliability seal on all of our sites. We are listed under our full company
name A Creative Touch and are a member of the Houston Texas Chapter. We
strongly urge you to investigate any hosting company to see what complaints
may have been filed if they are resolved and if the companies is a member or
eligible for membership. |
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