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[sidebar.htm]     Check List

Check List:
How to pick a Web Host and avoid problems later:
Another example of outstanding customer service provided by  www.actwdsitehosting.com


Please print or save the following checklist and use it to help you pick you new hosting company. These questions should be questions any hosting company you choose should be willing to answer or already have posted on your site. This list is  based on phone calls we have received from people that didn't check out there new hosting company before they bought their new web site and unfortunately didn't find these things out before they were a problem . We can't stress enough that even if you choose another hosting company you know the answers to these questions. Click here for a a completed version for the ACTWD family of websites.

Company Name:  ACTWD (Acreative Touch Web Design), Web Hosting For Idiots
Web Address www.actwd.com www.actwdsitehosting.com www.webhostingforidiots.com

 
Yes No Do I own my domain? Yes
Yes No 30 Day Money Back Guarantee Yes
Yes No If I cancel after the first 30 days, will I get a refund of the time I haven't used? Yes, full refund of any money for any time you haven't used
 
    If No what is the policy: N/A

 
Yes No Are their penalties if I go over my space?  No we send a letter asking if you need to upgrade. There is NO fee of any kind to upgrade an account. If you are over space you do have the opportunity to remove your files or increase your space without any type of penalty or extra charge!
    If yes what are they and how is it calculated:

 
Yes No Hidden Fees: We have no hidden fees. All prices are as quoted on our website
Yes No 24 Hour Live Support: Yes
     
Yes No Email Support Only No
    If yes what is the normal time I should expect an answer: usually 1-2 hours, frequently less that 30 minutes
 
    Have I tried it? How long to get a response?:
Yes No Phone Support: Yes
Yes No Have I called to see how long the hold time is? No Hold Time we hire enough people to answer the phone
    How long did I have to hold until I get a representative: Immediate
     
    What Kind of Servers: Dual 1ghz processors
    How Much Ram 1 Gig
    How many sites per machine: 500
     
    How long in business: 4 1/2 years
     
    Better Business Bureau: Have I checked their file, do they have complaints?
    http://search.bbb.org/national/results.html

ACTWD/Web Hosting For Idiots has never had a complaint filed against us with the BBB and proudly display their reliability seal on all of our sites. We are listed under our full company name A Creative Touch and are a member of the Houston Texas Chapter. We strongly urge you to investigate any hosting company to see what complaints may have been filed if they are resolved and if the companies is a member or eligible for membership.